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MEMBER FAQ

【Membership Registration】

Do I have to register for a membership before shopping at OPTICAL 88 online store (AU)?

Yes, you have to register as an OPTICAL 88 member before shopping at OPTICAL 88 online store (AU).

 

How to register for OPTICAL 88 membership?

Click HERE now to setup your OPTICAL 88 member account! At the page of “Create An Account”, fill in all the required information (indicated with “*”), click “Register”.

 

How to update my personal information in the account?

When you log in to the account, you may update your information in “Account Information” at “My Account” page. If you wish to update your mobile phone number or email address, verification is needed.

 

How can I retrieve my password if I have forgotten it?

A link to change the password will be sent to your registered email. The password will be changed once new password is reset.

 

Can I share my account with relatives or my children?

No. Please create individual account for your relatives or children. By doing so, we could provide you more personalized purchase experience and service.

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